Terms of Service

1. Acceptance of Terms

Welcome to Ugo.io ("Company", "we", "us", or "our"). By accessing or using our service at Ugo.io.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Service or to products and services available through the Service. Accessing or using the Service in any manner, including, but not limited to, visiting or browsing the website, registering an account, or contributing content or other materials, constitutes your agreement to all the terms and conditions in this document.

If you do not agree with any part of these Terms, or if you are not eligible or authorized to be bound by the Terms, then you may not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Ugo.io provides a platform for creating and managing AI-powered chatbots for Discord servers ("Service"). The Service includes, but is not limited to:

  • Creation and customization of AI chatbots
  • Deployment and management of chatbots on Discord servers
  • Access to AI models and natural language processing capabilities
  • Analytics and performance tracking for deployed chatbots
  • User account management and subscription services

The Service is provided "as is" and may be subject to changes, interruptions, or discontinuation at our sole discretion. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice to you.

3. Eligibility

You must be at least 13 years old to use the Service. By agreeing to these Terms, you represent and warrant that:

  • You are at least 13 years of age.
  • If you are between 13 and 18 years old, you have obtained parental or guardian consent to use the Service.
  • You are not barred from using the Service under applicable law.
  • You will only create one account and use the Service for lawful purposes.
  • You have the right, authority, and capacity to enter into these Terms and to abide by all of the terms and conditions set forth herein.

4. User Accounts

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to refuse registration of, or cancel, accounts at our sole discretion. You may not use another user's account without permission. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.

5. User Content

You retain all rights to any content you submit, post, or display on or through the Service ("User Content"). By submitting, posting, or displaying User Content, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such User Content in any and all media or distribution methods now known or later developed.

You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any User Content that you submit. You agree that all User Content that you submit is accurate and complies with all applicable laws and regulations.

We take no responsibility and assume no liability for any User Content that you or any other user or third party posts or sends over the Service. You understand and agree that any loss or damage of any kind that occurs as a result of the use of any User Content that you send, upload, download, stream, post, transmit, display, or otherwise make available or access through your use of the Service, is solely your responsibility.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations, including but not limited to copyright laws, data protection laws, and export control laws.
  • Infringe on the rights of others, including but not limited to privacy rights, publicity rights, and intellectual property rights.
  • Transmit any material that is unlawful, offensive, harassing, racist, abusive, libelous, defamatory, obscene, invasive of another's privacy, or otherwise objectionable.
  • Transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.
  • Transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service.
  • Collect or store personal data about other users without their express permission.
  • Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use and enjoyment of the Service.
  • Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.

7. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Ugo.io and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Ugo.io.

You acknowledge and agree that the Service may contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by Ugo.io, you agree not to copy, modify, rent, lease, loan, sell, distribute, perform, display, or create derivative works based on the Service, in whole or in part.

8. DMCA Notice and Takedown Procedure

If you believe that any User Content violates your copyright, please send a notice of copyright infringement to:

Email: contact@ugo.io

Your notice must include:

  • Identification of the copyrighted work you claim has been infringed.
  • Identification of the material that you claim is infringing and information reasonably sufficient to permit us to locate the material.
  • Your contact information, including your address, telephone number, and email address.
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

9. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not owned or controlled by Ugo.io. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Ugo.io shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit or interact with.

10. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. Upon termination, your right to use the Service will immediately cease.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Indemnification

You agree to defend, indemnify, and hold harmless Ugo.io, its parent company, officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Service;
  • Your violation of any term of these Terms;
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right;
  • Any claim that your User Content caused damage to a third party.

This defense and indemnification obligation will survive these Terms and your use of the Service.

12. Limitation of Liability

In no event shall Ugo.io, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service; and
  • Unauthorized access, use, or alteration of your transmissions or content,

whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

13. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Ugo.io, its subsidiaries, affiliates, and its licensors do not warrant that:

  • The Service will function uninterrupted, secure, or available at any particular time or location;
  • Any errors or defects will be corrected;
  • The Service is free of viruses or other harmful components;
  • The results of using the Service will meet your requirements.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of France, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page and updating the "Last updated" date at the bottom of this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. Please review these Terms periodically for changes.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Email: contact@ugo.io

Last updated: November 04, 2024